Last updated: 24.11.2025

Commitment

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HolaVLC is committed to ensuring accessibility and usability of its website in accordance with Royal Decree 1112/2018, the accessibility regulations applicable in the Comunitat Valenciana, and the requirements of Law 11/2023 on digital accessibility of products and services. Our goal is to provide a digital environment that is perceivable, operable, understandable, and robust, following the WCAG 2.1 guidelines at Level AA.

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Measures Implemented

To improve accessibility, we have implemented the following measures:

• Self-assessment using diagnostic and correction tools (including the Wix Accessibility Wizard).

• Semantic structuring of content (proper use of headings and labels).

• Alternative text for images and non-text elements where applicable.

• Keyboard navigation support and visible focus indicators.

• Adequate color contrast and readability on key pages.

• Periodic review in accordance with UNE-EN 301549 and documentation of corrective actions.

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Known Limitations

Despite our efforts, certain content may not be fully accessible due to:

• Embedded third-party content (widgets, listings, maps, media players) outside the direct control of HolaVLC.

• Technical limitations inherent to the publishing platform or legacy materials.

• Graphical elements or scanned documents without accessible transcriptions.

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Reporting Accessibility Issues

If you encounter accessibility barriers or wish to report a difficulty, please contact us including the URL affected, the issue, and your contact details:

• Email: holavlc@holavlc.com

• Response time: typically within 10 business days, with information on measures to address the issue.

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Methodology and Compliance

This statement has been prepared through internal self-assessment supported by automated review tools and manual verification. The statement is reviewed and updated periodically; the last revision date appears at the top of this document.

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Legal Resources and Complaint Channels

If you believe your request has not been addressed, you may file a complaint with the competent authority for accessibility in the Comunitat Valenciana or use the channels provided under national legislation (Royal Decree 1112/2018 and Law 11/2023).

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Acknowledgment

We welcome any suggestions to improve the accessibility of this website.

HolaVLC – Silviya Pesheva

Torrent,

Valencia, Spain